Complaints Policy

Don’t hold back your feedback

We are committed to providing a high standard of service to all our members and customers. Occasionally we may not live up to our promises. If this happens, we want to hear from you.

By letting us know when you are unhappy with the service you experience gives us the opportunity to put matters right for you and to improve our service in the future for everybody. You can share your concerns with any of our staff in person, by phone, by letter or e-mail.

Alternatively you can contact our
Membership Team
Lincolnshire Chamber of Commerce
Commerce House
Carlton Boulevard
Lincoln
LN2 4WJ

Telephone: 01522 523333

E-mail: membership@lincs-chamber.co.uk

Contacting us by e-mail
We usually reply to your e-mail address but there may be occasions when we need to do so by post, for example when we need to refer to confidential information or enclose copies of important documents.