Privacy Policy

This website privacy policy describes how Rutland Chamber of Commerce obtains, stores and makes use of the information you provide when using or interacting with our website, rutland-chamber.co.uk.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 25th January 2023. 

If you have any questions about this policy, please email marketing@lincs-chamber.co.uk or write to: Lincolnshire Chamber of Commerce, Commerce House, Carlton Boulevard, Lincoln LN2 4WJ.

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

Data we collect

We collect different types of information for various purposes to provide and improve our service to you.

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

– Email address
– First name and last name
– Business name
– Phone number
– Cookies and Usage Data

Usage Data

We may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

This site may use cookies or browser tracking technologies to provide a better overall user experience. This information allows us to continue modifying the site to meet end-user browser types, operating systems, and frequency of visits. Personal information cannot be collected by these methods unless expressly provided by the end-user. Aggregate cookie and tracking information may be shared with third parties.

A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website.

Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.

We use cookies (and sometimes other similar technologies) to:

– Monitor your use on our website and gather analytics to help us improve your browsing experience
– Remember your preferences to personalise your visit
– Identify whether you are signed in to our website
– Personalise our website and display information relevant to you
– Help us improve the usability of our website

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Cookies on this website

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

How we use this data

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

– For our own internal records
– To improve the products and services we provide
– To contact you in response to a specific enquiry
– To customise the website for you
– To send you promotional emails about products, services, offers and other things we think might be relevant to you
– To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
– To contact you via email, telephone or mail for market research reasons

Your rights

You have the right to access any personal information that we process about you and to request information about:

– The right to be informed
– The right of access
– The right to rectification
– The right to erasure
– The right to restrict processing
– The right to data portability
– The right to object
– The right not to be subject to automated decision-making

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information; unless there is a valid reason for not doing so, at which point you will be notified.

Sharing and disclosing your personal information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission. However, there are special situations in which we may need to share access to your Personal Information without your explicit consent. For example;

– To comply with a legal obligation
– To prevent or investigate possible wrongdoing in connection with the website
– To protect the personal safety of users of the website or the public
– To protect against legal liability

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Lodging a complaint

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to:

Data Protection Officer
Rutland Chamber of Commerce
By letter: Commerce House, Carlton Boulevard, Lincoln, LN2 4WJ
By telephone: 01522 523333 
By email: enquiries@lincs-chamber.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside the rutland-chamber.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.